Making sure that people are happy is not an easy job. There are many different types of people out there, and you will find that some of these people are very hard to please. This is why you will need to know how to calm under pressure, and this is something that you will learn at an attendant school that you go to. You will find, once you have graduated that you will be in a position of great importance. If there are not air attendants on a plane, there will be chaos, which makes part of your job handling chaotic situations.
Part of your training will show you that you are not there serving people; you are not a mere waiter or waitress. You are there is make people enjoy their flight, they look to you for comfort, and when there is a problem it is you they will seek out. You are there to assure them that nothing is wrong, and that they will get to their destination without harm and that the flight will land safely.
Part of your job is being the mother to some, sister to some and the aunt or uncle to others. You are their extended family, and you will need to handle and carry yourself in this manner. A lot of the time you will find parents putting their kids on a flight to meet family in a different state, these kids are left in your care, you then become the mother or father of that child.
This all means that you have to leave your problem at the gate, before you board the aircraft. You need to have a smile on your face at all times, because it is when you are not smiling that the passengers start to think that there really is something wrong, and this is one thing that you do not want. If you are tired, you have to smile, and the one thing that you will have to remember is that you are the first one to wake up on the plane and the last one to go to sleep, this is something that you will have to get used to.
In the end, most attendants, who have gone through airline attendant schools, say that they love their jobs, and that they enjoy the feeling at the end of a satisfying flight. The joy of helping people will always out way the problems you have in your daily life – whatever problems you may have when you step off the plane.